Client Manager

Permanent, full-time

Nottinghamshire

£30,000.00 - £40,000.00

Hiring! Senior Client / Account Manager to join a thriving multi-disciplined brand specialist agency based in Nottingham as Client Engagement Manager.

Our client is hugely successful and growing agency that produces outstanding creative across a broad range of digital and print-based campaigns for consumer and B2B markets. Working alongside the Client Engagement Director, you’ll be part of a fun and dedicated team, responsible for client development and retention.

To be considered, you will need to have 5 plus years commercial experience, 3 of which must be within a busy design or marketing agency and experience leading multiple accounts at a strategic level.

As well as ensuring profitable growth for the agency’s accounts, you’ll also be leading and project managing work from a range of clients, ensuring all work is delivered to the highest standard. You will be ready to bring your experience to the team and work with clients with a proactive, creative and strategic mindset.

On a day-to-day basis you’ll be;

  • Providing regular communication to clients, suppliers and the internal teams
  • Planning, managing and leading projects and campaigns from writing briefs through to delivery
  • Presenting work and proposals to clients and offering alternative and engaging solutions 
  • Managing stakeholder relationships
  • Proactively being and advocate for the agency and promoting industry expertise
  • Engaging and inspiring other team members 
  • Taking responsibility for client forecasting, growth and profitability
  • Identifying, leading and driving new business opportunities with existing clients  

Required skills and experience:

  • Minimum 5+ years direct client experience (min 3 years within an agency)
  • Proven experience leading corporate client relationships across a breadth of industries
  • A solid understanding of agency skills and disciplines and the ability to communicate these to clients. A strategic mind-set.
  • Experience project managing and leading multi-channel campaigns across print and digital
  • Excellent communication skills both written and verbal
  • Digital knowledge
  • Ability to confidently present and pitch ideas to clients
  • Great networking skills 

A great place to work:

  • This is a full time position working Monday-Friday, 9am-5.30pm
  • Regular team socials
  • Your birthday off every year
  • 33 days holiday a year (including bank holidays)
  • Flexible working hours when needed and approved
  • Profit related bonus
  • Mobile phone and laptop
  • Business Pension scheme

Salary £30 – 40k p.a. depending on experience.  Your details are treated with the strictest confidentiality.